Living Workspace

When is the right time to invest in your business?

Running your own business is no small feat – it requires dedication, creativity, and a lot of hard work. As you navigate the exciting journey of creating and building your business, you will likely find yourself pondering if it is time to invest in your business’s growth. Many aspects of growing a business are a leap of faith, but taking that leap doesn’t mean blindly jumping in. It does mean weighing all options and making thoughtful, considered decisions to minimise risk whilst maximising returns. Assessing your finances, processes, and purpose is so important. This process will help you decide when, and how, to invest in your business.

Checking In

Being your own boss means it is up to you to get honest about what is and isn’t working so well in your business. You should be checking in with yourself regularly to make it less overwhelming and to keep on top of any emerging issues before they become big problems. This should be done even when things seem to be going well. In fact, especially when things are going really well – you want to be able to keep that up!

The Good and the Bad

Start your assessment by making a rough list of the ‘good’ and ‘bad’ aspects of your business. We are not talking about products, services, or offerings, though if anything comes up, you could note it for another time. Your focus should cover things like:

  • work-life balance
  • how you feel about your business
  • how you feel about certain things you need to do within your business
  • where you spend your time – both working and not working
  • do you feel you are reaching your goals
  • do you have defined goals
  • how is your family coping with you and your business

It can be hard to think of everything, and this will be a work in progress over time. What you want is to get into the habit of noticing when things aren’t going so well. This helps you to address whatever is going on and make a change. Sometimes it is too easy to get caught up in the busy-ness of business, and that can become a cycle that is hard to escape from.

The same principle goes for things that work well too – sometimes you don’t understand why things are going well, you just know they are. Let’s face it… if things are going well you don’t want to rock the boat by making any changes. But if you don’t make an effort to understand why something is working, it is really hard to keep the momentum and build on it. And  it can become a pitfall. Not wanting to change anything to keep the good streak running also means not changing any of the aspects of the business that are causing problems for you.

What Needs to Change?

Now that you are gaining an understanding of what looks good and what doesn’t, you can give some thought to what to do about it. Thinking is an extremely important part of the process, as you want to make sure you have considered things from many different angles. Do some research and get input from others about the available options. There is always more than one way to do things, and finding the right solution isn’t about running with the first thing that pops into your head. Having said all that, there is a caveat: at some stage you will need to put your thought into action. As good as it is to spend some time understanding all the options, it will not help at all if you let yourself get stuck in indecision. Sometimes you just have to pick something and give it a go.

What Needs to Stay the Same?

Almost as important as finding solutions to problems, is finding ways to continue doing what is working. This will help keep your business on the right track for success. If these are processes, find ways to make sure they are consistently implemented. If it is a certain level of customer service, make sure you offer initial and ongoing training to really emphasise the level of service expected and needed from yourself and your staff. Try not to think too small or superstitiously about why certain things seem to work.

Often it is not just a single thing, but a system or a few pieces that make a whole. It is also important to note that as your business evolves, so too will the things that work. Just because something has always worked well, or previously gave excellent results, doesn’t mean it will continue to do so forever. At some stage there will be things that move from your ‘good’ list to your ‘bad’ list. Part of being a successful business owner is knowing that this is nothing personal, it doesn’t have to be bad, and in fact it can pose an exciting opportunity to think outside the box. Ultimately, you are going to find more often than not that trying to stay the same will stunt your growth. Spread those wings and rise to the challenge!

When to Take the Leap and Invest in Your Business

The real question this article set out answer is how do I know when it is time to invest in my business? Having read this far, the answer still might not seem obvious. Mainly because it isn’t straight forward, but rather a matter of ‘it depends’. Every business, person, and situation is different, which is what makes owning your own business so exciting and rewarding. However, it can leave you feeling a bit stuck and unsure. Having assessed your weaknesses and strengths, you should have a handle on what you can keep and what you need to tweak.

To start yourself off and get into the swing of it, choose some smaller things that you can easily fix. For example, if you have been feeling overworked, pick a time to ‘down tools’ every evening. Don’t forget weekends and holidays too. Set any devices related to your business to do not disturb during your down time. If you can’t because it is your personal phone, an easy solution would be to get a business phone. Creating a divide between home and work is a very simple way to start getting your work-life balance right. Many other things will also have simple fixes. Others will be a little more complicated, costly, or time consuming. Learn to prioritise and remember, if you’ve done your research first it will pay off in the long run.

What Should I Do?

Our next article will look at what you can do to address a range of issues. This will give you an idea of how to invest in your business. Now that you know what you need, it is important to take steps to make it happen. You might have already figured out your next steps as part of this process, or you might feel more lost than before. Either way, this much is clear: your actions (or inactions!) will determine your success. Adopt the practice of being honest with yourself and checking in often. It will make such a difference in your business, and for you personally.

Business Success – Client Spotlight

Business Success - Client Spotlight

Many businesses have a business plan however knowing how to plan for future office space requirements can require the use of a crystal ball.

How quickly will my business grow?

Will I need more staff?

Can they work remotely?

Do I need 24/7 access?

Is there adequate parking for employees and clients?

Where do I need a business presence –  Norwest Business Park?  Sydney CBD? Macquarie Park?

Corporate businesses need to be flexible and many find the benefits of a serviced office a cost effective solution when accommodating one or two key executives.

The businesses types that have leased office space and benefited from using a Business Centre are varied – from startups, solopreneurs, project-based and corporates. Below is cross section of clients in our business community

Focal Point Home Loans

Focal Point Home Loans Pty Ltd was formed in 2005 and is one of Australia’s fastest growing mortgage broking firms, managing over 500 mortgages for home buyers and investors Australia-wide.

While Focal Point Home Loans is based in Sydney, they have made a continuing investment in technology to ensure that they provide efficient and satisfactory service to their customers Australia-wide. Focal Point pride themselves in providing the highest level of service to our clients.

Anil and the team have used the Business Centre for several years and have found the benefits of a serviced office convenient without the hassle of leasing office space and lost time in managing a leased premises.

Anil Varandani | Director | Focal Point

www.fphomeloans.com.au

Prestige Property|Buyers Agent

The Director of Prestige Property, Jenny Brown, was looking for office space in the Norwest Business Park. Having found the ideal office overlooking Norwest lake Jenny and her team were drawn to the benefits of a serviced office. After several years and a change in business direction, Jenny decided to move location and continue as a virtual client.

“Using the services of Living Workspace has enabled our business to grow and expand in ways it otherwise would not have, and has helped us to capture more markets than if we were locked into office space.

The prestige of the location and the offices at Living Workspace help put confidence in our clients that we are a trusted brand. The location is ideal for us being in the heart of the Norwest Business Park and so well-known it’s easy for clients to find and meet with us”

Jenny Brown |Director |Prestige Property Consulting

www.prestigeproperty.com.au

Cameron Recruitment

Cameron Recruitment have been long term tenants of Living Workspace for over 10 years. The company is made up of seasoned professionals that have extensive working backgrounds in Accounting, General Management, Engineering, IT and Human Resources. They bring vast experience from a variety of industries and organisations, from large multi-nationals to successful private companies.

Diane Humphries, is a qualified CPA and an expert Executive Recruitment Specialist who has placed hundreds of qualified professionals across all industry sectors and worked closely with Managing Directors and Executive Teams of many organisations regarding recruitment and human resources practices.

 Living Workspace Business Centre have provided office space, meeting room and reception services that are highly professional and compliment their business needs.   Diane and the team have been happy with the facilities and services offered and continue to utilize the range of benefits on offer.

Dianne Humphries |Director | Cameron Recruitment

www.cameronrecruitment.com.au

Viega   

The Viega Group employs more than 3,500 staff and is one of the leading producers of installation technology. The company specialises in installation technology. In addition to pipe systems, Viega produces pre-wall and drainage technology. Their products are suitable for almost all applications: for building systems technology as well as the utilities supply sector or industrial plant and shipbuilding.

Viega needed to set up an office in Sydney – Norwest Business Park and Living Workspace become their preferred serviced office provider due to the location, office suite, facilities and services provided.

“Living Workspace provide a professional service and offer very attractive office space that enabled us to hit the ground running when we opened our business in Australia. The team at Living Workspace were always available to assist with day to day requirements and catered to our every need, often at very short notice. Living Workspace made the business of doing business easy”

 Robert Hardgrove|Technical Manager / Strategic Projects|Viega Pty Ltd

www.viega.com.au

Pool Water Products

Pool-Water Products is an independent wholesale distributor of high quality swimming pool and spa equipment. The National Sales Manager and Account Manager needed office space in the local area after Head Office (based in Melbourne) decided they want to expand their operations. After leasing space for three years, growth was imminent and they have decided to purchase their own commercial office space.

Ray Burgess|NSW State Sales Manager|Pool Water Products

www.poolwater.com.au

Geotron

Structural Engineers, Geotron decided to commence their new business in the headquarters of Living Workspace Business Centre. Peter provided feedback recently by saying “we experienced a professional and extremely friendly environment with fantastic and helpful staff and like minded colleagues. A great workspace – we highly recommend LWBC and the team to any business”

Peter Geoghegan|Managing Director|Geotron

www.geotron.com.au

Living Workspace Business Centre can accommodate your business needs by providing outstanding facilities and services.  Contact us on 8999 3315 or email enquiries@livingworkspace.com to talk about your needs and what solutions we have to offer.

What’s Important at Work?

Taking a Break

What is really important to us at work?  Maybe it’s how other people see us that provides the best insight.  Of course when we get home we all ask “how was your day”.  But have you really listened and thought about the response?   How does your partner describe their day, and where does the conversation flow?  Sure, there’s probably a bit about the work itself, clients and feelings, successes and frustrations.  And then maybe the talk turns to work colleagues.   How much of the total conversation is about people at work?  50%?  More?   So what does this tell us?  Of course many would share the view that we are sociable beings and being part of a team or work group is incredibly important to us.  There are probably truly few who thrive on working alone.  A shared work place has a lot to offer and, it seems to me, this is more important than ever, in a world where we seem to be increasingly working as small autonomous units.

Michael Trask is the owner of Living Workspace Business Centre, Norwest.

What’s Important at Work?

Taking a Break

What is really important to us at work?  Maybe it’s how other people see us that provides the best insight.  Of course when we get home we all ask “how was your day”.  But have you really listened and thought about the response?   How does your partner describe their day, and where does the conversation flow?  Sure, there’s probably a bit about the work itself, clients and feelings, successes and frustrations.  And then maybe the talk turns to work colleagues.   How much of the total conversation is about people at work?  50%?  More?   So what does this tell us?  Of course many would share the view that we are sociable beings and being part of a team or work group is incredibly important to us.  There are probably truly few who thrive on working alone.  A shared work place has a lot to offer and, it seems to me, this is more important than ever, in a world where we seem to be increasingly working as small autonomous units.

Michael Trask is the owner of Living Workspace Business Centre, Norwest.

Taking a Break

Taking a Break

The perennial question – when to take a break? Or more fundamentally, can the Sole Trader or Key Person in a micro business afford to take a break at all?  The benefit and importance of taking regular breaks is generally accepted, offering regenerative time to self and family.  And even the business too, through time to reflect, review and strategise.  However, effecting a quality break, quarantined from the daily demands of clients, staff, compliance and routine is easier said than done.  In this 24/7/52 world do you snatch a week, field a few calls and hope no one notices the difference?   Or do you brief your clients that you’ll be away for a week and assure them that you’ll attend to their further needs immediately on your return? Either way, what’s the risk that both holiday and client relationship are compromised?

A business organisation that is independent, competent and professionally committed to managing your business while you are away can give confidence, both to your clients and to you.   A professional organisation knowing when to call you and when not, or being able to provide a daily summary by email, or in whatever format desired, can provide you the peace of mind to achieve from your holiday objectives, with the bonus of returning to clients who understand that you’ve made an extra commitment to ensuring their needs are met during your time away.    Even that three week family trip overseas might suddenly look more achievable

Michael Trask is the owner of Living Workspace Business Centre, Norwest.

Living with Covid

Living with Covid

Working from home through Covid – how will time judge the experience?   Anecdotally “great”, “OK”, “stressful”, or “not practical” all feature in responses so far.  Notably, working from home has not been a conscious choice for those affected – generally it has been thrust upon them.   No one seems to doubt that major change has happened and that “work” will not revert to the way it used to be.  

Many appear to have enjoyed the flexibility, and relaxed environment offered by “working from home”. Few have probably missed the long commute by car, train or bus.   The flip side has been a sense of isolation and loss of social contact for some.  And maybe complication of family logistics for others.  Again anecdotally, some have felt anxiety without the structure and discipline of a formal workplace, with various support functions close at hand.  From all advice, Covid 19 still has a long way to go.

A domestic environment, pressed to professional purpose, has been well tolerated and at times generated humour with some lighter moments.    “Working from home” may offer cost benefits to employers, alhtough the productivity return may be yet for assessment. So what is the future and where does a Serviced Office sit in this “living with Covid” world?

Offering flexibility of accommodation and lease term, prefessionalism and structure, social engagement and Risk Assesed Covid management procedures, a Serviced Office appears to offer value, relevance and effectiveness – especially so if it’s close to home and a nice place to be.  Hopefully you will consider Living Workspace has much to offer.

Michael Trask is the founder and Director of Living Workspace Serviced Offices, Norwest

Lasting Worklife Benefit from Covid-19?

Lasting Worklife Benefit from Covid-19?

Recent Covid-19 flare ups in Melbourne and Sydney demonstrate both the fragility of controls and the reality that changed ways of living and working are going to be with us for some time yet.  Best estimates for a vaccine seem to be in the order of 1–2 years or more at best.

“Working from home” has been with us for long enough that enabling, supporting and enhancing systems of work are now being more widely employed.  Thoughts seem to be turning to discussion and serious consideration of this becoming the new “norm”.  Of course there are very many jobs that can’t be done remotely (eg services) but there are very many that can.   The message gaining voice is that people in majority like working from home, especially the return to them and their family of all those commuting hours.  There is also the possibility of increased productivity and creativity flowing from a comfortable and low stress environment (which home hopefully is most of the time).

Major organisations are being challenged to think about how this change can be managed and, more importantly, how potential benefits and great value can be extracted from being a thought and action leader in this major re-structure of how “work” is done.  An interesting article by McKinsey can be viewed here.   Clearly employees are in the box seat to reap great benefit from such change.   To the extent that Covid-19 has forced the pace of this change and the rapid refinement and widespread distribution of new low cost business communication technologies, maybe history will judge some good has come from Covid-19, to set off against its major destructive health and economic impacts.

Whether you are an employer, employee, contractor or entrepreneur, understanding the change that is upon us, you may want to be a leader in seizing new opportunities.  You will need to be creative, fleet footed, innovative and not bound to past norms.   Living Workspace Business Centre has always pursued innovative and flexible solutions for its clients, with a business model based more upon “what our client wants” rather than any fixed notion of what we should be doing or offering.   Living Workspace is investing in communication technologies that can connect people from any location whilst presenting an image of a business of substance, located in a suitably professional location at Norwest Business Park.  Whether our facilities are used in a physical or a virtual sense, we are confident we can provide what your business needs to prosper in these challenging times.

You don’t need to be immediately planning to use our facilities or to become a Virtual Office or Serviced Office client to contact us.  We are happy to engage in a conversation with you about how you can most successfully navigate your business through these challenging times. May be there is the potential for future business.  May be not.  In any case, there is no obligation – just drop us a line or give us a call.

Michael Trask is the founder and Director of Living Workspace Business Centre, Norwest

Re-Inventing Our Worklife

Re-Inventing Our Worklife

After six months living with Covid-19, it is clear our lives have changed in lasting and significant ways; we are unlikely to revert back to what we once took for granted.  Perhaps nowhere is this more significant than in the nature and character of our work life.  Covid-19 has tripped a circuit breaker and for very many people the jobs they recently knew have evaporated and will not return – at least not any time soon, and likely not in the same format.  None of this is news.

Such change and dislocation, whilst traumatic and involuntary, nevertheless spawns new opportunity.  Actively seeking out new ways to generate value and income requires courage, confidence and resilience.  Plus a helping hand never goes astray.  When all the cards are on the table, anything is possible.  For Living Workspace, we too, are challenging ourselves to support our business clients in new ways as they pursue those opportunities.  As a Business Centre, nothing is off the table.  Ask what we can do for you.

Michael Trask is the founder and Director of Living Workspace Business Centre, Norwest

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